Frequently Asked Questions (FAQ)

Welcome to the BORE WEAR LTD FAQ section. Here you’ll find answers to common questions about our women’s activewear and yoga apparel.

1. Products

Q: What types of activewear do you offer?
A: We specialize in women’s performance apparel, including leggings, yoga sets, sports bras, tops, and versatile athleisure pieces designed for comfort, style, and movement.

Q: What materials are your products made from?
A: Our clothing uses high-quality, breathable, stretchable fabrics that offer durability, comfort, and moisture-wicking properties suitable for yoga, workouts, and everyday wear.

Q: How should I care for my activewear?
A: Wash in cold water, avoid bleach, and air dry when possible. Turn garments inside out before washing to protect prints and colors. Avoid ironing fabrics with elastane.

2. Orders & Payment

Q: How do I place an order?
A: Simply select your desired items, add them to your cart, and complete checkout using our secure payment system.

Q: What payment methods are accepted?
A: We accept major credit/debit cards and secure payments processed through Stripe.

Q: Can I modify or cancel my order?
A: Orders can only be changed or canceled before shipment. Once shipped, the order cannot be modified.

3. Shipping & Delivery

Q: How long does shipping take?
A: Standard delivery typically takes 5–10 business days, while expedited shipping takes 2–5 business days. International shipments may take longer.

Q: Can I track my order?
A: Yes. Once shipped, a tracking number will be emailed to you so you can monitor your package.

Q: Are there additional taxes or customs fees for international orders?
A: Customers are responsible for any applicable taxes, duties, or import fees in their country.

4. Returns & Refunds

Q: Can I return or exchange items?
A: Returns are accepted only if the items are damaged, defective, or incorrect, unused, and in original packaging within 7 days of delivery.

Q: How do I request a refund?
A: Contact us at payment@borewear.net with your order number and issue details. Our team will guide you through the return process.

Q: Are shipping costs refundable?
A: Original shipping fees are non-refundable, and return shipping is usually the customer’s responsibility unless the item is defective or incorrect.

5. Sizing & Fit

Q: How do I know what size to choose?
A: Please refer to our Size & Care Guide on the website for detailed measurements and tips. If you’re unsure, contact our support team for assistance.

Q: Do your products stretch?
A: Yes, most of our activewear is made with stretchable fabrics designed for flexibility and comfort during movement.

6. Contact & Support

Q: How can I contact customer service?
A: Email us at payment@borewear.net or call +44 7476481961 during business hours (Monday–Friday, 9:00 AM – 5:00 PM UK Time).

Q: What if I have a question not listed here?
A: Feel free to reach out via email or phone. Our team is happy to assist with product, order, or sizing questions.

BORE WEAR LTD is dedicated to providing high-quality, stylish, and comfortable activewear while ensuring a smooth and secure shopping experience.

✅ Key Features:

1. Tailored for women’s activewear and yoga apparel.
2. Covers products, orders, shipping, returns, sizing, and contact.
3. Fully original content, distinct from previous jewelry websites.
4. Stripe/independent store audit-friendly: clear contact info, policies, and procedures.