Refunds & Returns Policy
At BORE WEAR LTD, we are committed to providing high-quality women’s activewear and a seamless shopping experience. This Refunds & Returns Policy outlines the conditions under which returns and refunds are accepted.
1. Eligibility for Returns
Returns are accepted only if:
- The item received is damaged, defective, or incorrect.
- The return request is submitted within 7 days of delivery.
- The item is unused, unwashed, and in its original packaging with all tags intact.
Returns that do not meet these conditions, or requests due to change of mind, are generally not accepted.
2. Non-Returnable Items
The following are not eligible for return or refund:
- Worn, washed, or altered items.
- Items returned without prior authorization.
- Items damaged due to misuse, improper care, or failure to follow care instructions.
3. How to Initiate a Return
To request a return, contact us at:
Email: payment@borewear.net
Please include:
- Your order number
- Description of the issue
- Photos of the item (if damaged or defective)
Once your request is approved, we will provide instructions for returning the item.
4. Return Shipping Costs
- Customers are generally responsible for the cost of return shipping unless the item is confirmed to be defective or incorrect.
- Original shipping fees are non-refundable.
5. Refunds
- Once the returned item is received and inspected, approved refunds will be processed to the original payment method.
- Refunds are typically processed within 5–10 business days, depending on your payment provider.
6. Exchanges
- Currently, we do not offer direct exchanges.
- To exchange an item, please return it under our return policy and place a new order.
7. Cancellations
- Orders can only be canceled before they are shipped.
- Once an order has been shipped, it cannot be canceled.
8. Contact Information
For questions about returns, refunds, or order issues, please contact us:
Company Name: BORE WEAR LTD
Email: payment@borewear.net
Phone: +44 7476481961
Registered Address:
185 DAUBNEY STREET
CLEETHORPES
UNITED KINGDOM
DN35 7NT
By placing an order with BORE WEAR LTD, you acknowledge that you have read and understood this Refunds & Returns Policy.
✅ Key Advantages:
- Tailored to women’s activewear and yoga apparel.
- Clear conditions for returns and refunds reduce disputes and Stripe chargeback risk.
- Includes step-by-step instructions for initiating returns.
- Fully original content, distinct from previous jewelry brand policies.